The digital lives of refugees: How displaced populations use mobile phones and what gets in the way

Connecting Business initiative Secretariat • 17 July 2019

The research, produced by GSMA and UNHCR, looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organisations and mobile network operators. The research identifies key trends and insights from Bidi Bidi settlement (Uganda), Kiziba camp (Rwanda) and urban settings in Jordan.